SMEs should consider constant improvements in its products and services, for which it is essential to enhance innovation processes. In most cases, these processes involve the implementation of technological and organizational actions that respond to the problems arising from competition and changes in markets. Moreover, ongoing technological changes have contributed to a rapid transformation to a “real time” economy, leading to an improvement in business productivity. Information and Communication Technologies (ICTs) have contributed to a rapid transformation towards a real-time economy, creating improved business productivity.

To meet the demands of employers and governments regarding this issue, SELA has organized courses, seminars and other training activities to convey the concepts and methodologies aimed at promoting innovation and encouraging productivity and competitiveness for a more efficient business management by SMEs.